hasi88 Privacy Policy

01 Introduction

This Privacy Policy applies to all users of the hasi88 platform, accessible at hasi88.club. hasi88 is an online betting and gaming platform serving players in Bangladesh. This policy explains how hasi88 collects, uses, stores, and protects your personal data when you use the platform.

By registering an account on hasi88, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, please do not register or continue using hasi88.

hasi88 is committed to handling your personal data responsibly and transparently. If you have any questions about how your data is used, you can contact the hasi88 privacy team at any time using the contact details at the bottom of this page.

02 Data We Collect

hasi88 collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party payment providers during transactions.

03 How We Use Your Data

hasi88 uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. The specific purposes are:

• Account management: Creating and maintaining your hasi88 account, verifying your identity, and managing your account settings.
• Payment processing: Facilitating deposits and withdrawals in BDT via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Service delivery: Providing access to games, processing bets, calculating and paying out winnings, and applying bonuses to your account.
• Customer support: Responding to your queries, resolving disputes, and providing assistance through live chat and email.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
• Legal compliance: Meeting obligations under applicable laws and regulations, including anti-money laundering (AML) requirements.
• Responsible gaming: Monitoring betting patterns to identify players who may need support and enforcing self-exclusion or deposit limits where requested.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the hasi88 platform and user experience.

hasi88 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

04 Legal Basis for Processing

hasi88 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the services you signed up for — account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including identity verification and anti-money laundering regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Where hasi88 relies on your consent — for example, for optional marketing communications — you can withdraw that consent at any time by contacting support.

05 Data Sharing

hasi88 does not sell your personal data. hasi88 shares your data only in the following limited circumstances:

• Payment providers: Your name and mobile number are shared with bKash, Nagad, or Rocket solely to process your deposit or withdrawal transaction.
• Identity verification services: Where required, your identity documents may be shared with a third-party KYC verification provider to confirm your identity.
• Legal authorities: hasi88 will disclose personal data to law enforcement or regulatory authorities where required by law or in response to a valid legal request.
• Fraud prevention: In cases of suspected fraud or money laundering, relevant data may be shared with fraud prevention agencies or financial intelligence units.

All third parties with whom hasi88 shares data are required to handle that data securely and to use it only for the specific purpose for which it was shared. hasi88 does not permit third parties to use your data for their own marketing purposes.

06 Payment Data and Local Wallets

hasi88 processes all payments in Bangladeshi Taka (BDT) through locally trusted mobile financial services including bKash, Nagad, and Rocket. Because these are the primary payment methods used by players in Bangladesh, hasi88 takes extra care to explain exactly how payment data is handled.

• When you initiate a deposit, you are redirected to or prompted to use your mobile wallet app. Your PIN and authentication credentials are entered directly with the payment provider — hasi88 never sees them.
• hasi88 receives a transaction confirmation and reference number from the payment provider once a transaction is completed. This reference is stored in your account history.
• Your mobile wallet number (e.g., your bKash number) is stored by hasi88 to facilitate withdrawals and to verify that payments are made from accounts registered in your own name.
• hasi88 does not store full payment card numbers. If card payments are introduced in future, they will be processed through a PCI-DSS compliant payment gateway.

07 Cookies and Tracking

hasi88 uses cookies and similar technologies to operate the platform, remember your preferences, and keep your session secure. hasi88 does not use third-party advertising cookies or tracking pixels from external ad networks.

• Essential cookies: Required for the platform to function — session management, login state, and security tokens. These cannot be disabled without breaking the platform.
• Preference cookies: Remember your language, display settings, and other preferences so you don't have to reset them each visit.
• Analytics cookies: Anonymised data about how players navigate the platform, used to identify and fix usability issues. No personally identifiable information is included in analytics data.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the hasi88 platform. Disabling analytics cookies will not affect your experience in any way.

08 Data Retention

hasi88 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the type of data and the legal requirements that apply to it.

• Account and identity data: Retained for the duration of your account and for five years after closure, as required by anti-money laundering regulations.
• Transaction records: Retained for five years from the date of each transaction for financial compliance purposes.
• Support communications: Retained for two years from the date of the last interaction.
• Usage and device data: Retained for 12 months on a rolling basis, then anonymised or deleted.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you. You can request early deletion of your data by contacting hasi88 support, subject to any overriding legal retention obligations.

09 Your Privacy Rights

hasi88 respects your rights over your personal data. The following rights are available to every player on the hasi88 platform:

To exercise any of these rights, contact hasi88 support via live chat or email at [email protected]. hasi88 will respond within 24 hours and will not charge any fee for handling data rights requests.

10 Security Measures

hasi88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and hasi88 servers.
• Encrypted storage of sensitive data including identity documents and payment references.
• Access controls ensuring that only authorised hasi88 staff can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the hasi88 platform.
• Two-factor authentication options available to players for additional account security.
• Automated monitoring systems that detect and alert on unusual account activity in real time.

While hasi88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your hasi88 account has been compromised, contact support immediately so the account can be secured.

11 Minors and Under-18 Players

hasi88 is strictly for players aged 18 and above. hasi88 does not knowingly collect personal data from anyone under the age of 18. If hasi88 discovers that personal data has been collected from an underage individual, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on hasi88, please contact support immediately at [email protected] with the relevant account details so the matter can be resolved promptly.

12 Changes to This Privacy Policy

hasi88 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that affect how your data is used, hasi88 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of hasi88 after a policy update constitutes acceptance of the revised Privacy Policy.

13 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way hasi88 handles your personal data, please get in touch. The hasi88 privacy team is available 24 hours a day, 7 days a week.

• Live Chat: Available directly on hasi88.club — the fastest way to get a response.
• Email: [email protected] — for formal data requests, please include "Privacy Request" in the subject line.
• Response time: Live chat within 2 minutes. Email within 24 hours.

For formal data subject access requests or deletion requests, please email [email protected] with your registered name, mobile number, and a description of your request. hasi88 will verify your identity before processing any data rights request to ensure your data is protected.